Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Introduction
At PickGuruHQ ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform and services.
By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
Your Privacy is Our Priority
We follow industry best practices and comply with applicable privacy laws to protect your personal information.
Information We Collect
Personal Information
- • Name and username
- • Email address
- • Profile picture
- • Gaming preferences
- • Account settings
Usage Information
- • Games played and time spent
- • Community interactions
- • Device and browser information
- • IP address and location data
- • Cookies and similar technologies
Community Content
Reviews, comments, forum posts, messages, and other content you create or share on our platform.
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
Provide, maintain, and improve our gaming platform and services
Personalization
Customize your experience and recommend relevant games and content
Communication
Send important updates, notifications, and respond to your inquiries
Security
Detect and prevent fraud, abuse, and other harmful activities
Analytics
Analyze usage patterns to improve our services and user experience
Legal Compliance
Comply with legal obligations and enforce our terms of service
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you, as long as they agree to keep this information confidential.
Legal Requirements
When we believe release is necessary to comply with the law, enforce our policies, or protect ours or others' rights, property, or safety.
Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data encrypted in transit and at rest using industry standards
Secure Servers
Protected infrastructure with regular security audits and monitoring
Access Control
Strict access controls and employee training on data protection
Important Security Note
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Request access to your personal information
Update or correct inaccurate information
Request deletion of your personal information
Export your data in a machine-readable format
Withdraw consent or opt-out of certain processing
Restrict processing of your information
Exercise Your Rights
To exercise any of these rights, please contact us at info@pickguruhq.com or through our contact page.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies
Necessary for basic website functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage statistics.
Preference Cookies
Remember your settings and preferences to provide a personalized experience on future visits.
Marketing Cookies
Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
Third-Party Services
Our platform may contain links to third-party websites or integrate with external services. We work with the following types of service providers:
Analytics
Google Analytics, Mixpanel for usage insights
Gaming Platforms
Steam, Epic Games, console networks
Social Media
Discord, Twitter, YouTube integrations
These third parties have their own privacy policies. We encourage you to review their policies before using their services.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Parental Notice
If we discover we have collected information from a child under 13, we will delete such information from our systems immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
- Providing at least 30 days notice for material changes
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, please contact us:
info@pickguruhq.com
We aim to respond to all privacy-related inquiries within 30 days.